You can return your product within a 14 days of receiving the shipment.
Only unused items, in the same condition as you received them will be accepted.
The item must be in its original packaging and with a receipt or proof of purchase.
To return your product, you should mail your product to: Shenkin 43, Tel-Aviv.
For online purchases - refunds are possible within 2 days of receiving the product, in accordance with the Israeli customers protection law.
Once your return is received and inspected and found in tact we will contact you and a credit will be applied to your credit card or original method of payment.
A cancellation fee of 5% or 100 will be deducted from the amount refunded.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.